Compact Surfing Techs Give Advice

Are my title's getting lamer or what? :) Anyway...

Some people are having trouble connecting to Compact Surf and logging in, etc. so here comes their friendly tech to explain to you how to fix the problem:

“Dear Compactsurfing Members,

Today staff resources were predominantly spent on taking care of connection issues reported by members following the installation of the Prolexic DDOS protection yesterday. While some of you may be able to load the Compact Network sites easily, and even log into your CS account and surf without a problem, others may still be facing log in issues. For those still timing out when they log in, please follow these instructions set up by our Tech, Nick:

HOW TO debug your INTERNET CONNECTION

1. Ping compactsurfing.com if you get 209.200.152.119 ALL should be fine.
a. Start->Run-> cmd. then write “tracert compactsurfing.com” press

Now you should see: traceroute to compactsurfing.com (209.200.152.119), 30 hops max….
and surf the site.
If still not, then it is a problem at your ISP

2. If you get another IP, search a file “hosts” in your Windows/WINNT directory.
a.Go to Start-Search and choose Files and Folders
there type “host” and you will see something like
c:\winnt\ysstem32\drivers\etc\hosts - this is on Windows 2000
on windows XP is c:\winnt\…
b. Open that file with Notepad and see if there are lines with compactsurfing.com and delete them
c. Save the file and close it by prexxing that [X] then restart the computer
d. CS site should load fine at this point, otherwise it is an issue with your ISP.

So with that said, if you are still having difficulties connecting to the CS site and loading your member page after logging in, please submit a support ticket here and you will be credited for your missed surfing: http://compactsurfing.com/contact.php

I apologize for any inconvenience everyone, but please bear with us and we hope to have all these technical issues resolved within the coming days. Compactpay will be launched by the end of this weekend hopefully. Now that I have Prolexic DDOS protection, I feel much more secure about launching the site and I thank those of you who have been patient with us while we work to move the Network into a new phase of development. June 4th marks the Network�s 3 month anniversary online, and it is due to your support that we have made it this far, and the staff will continue to work hard to live up to the high standard of support and care that you have come to expect from us.

I will update you again in coming days, take care,

Regards,
Luuk, Nicholas, Olivia and Staff
Altus Financial Services Inc.”

Hey, as long as their ‘new phase of development’ isn’t anything like the Matrix Daily’s idea of Phase II, it’s all good.