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Monday, June 26, 2006

Daily 11 Dose ('cos nothing more important is really happening)

So, Daily11Surf…

They were down.

Then they’re back.

And now they’re doing the payout run, with happy members wandering around making one-word ‘paid’ posts as per usual. (Very very promptly even without the downtime.)

Yep that about covers the Daily 11 Dose. I’ve got nothing better to do, really! :p

Here’s what happened for those who like gory (some might say ‘boring!’ details.)

“Good Morning

Early this morning approx 3am EST David alerted me that the server had gone offline, David was made aware of this by the monitoring service we have paid for that monitors our server. Once David and I had woken up the server problem was confirmed by our Forum Moderator who had also noticed and had also alerted David with the problem

Straight away we made contact with our host and after a short delay we were informed that the problem was down to a Network Issue at the DataCenter and it was being looked into.

This was not an attack on our server, it was simple down to a piece of hardware within the DataCenter failing.

The datacenter got straight to work and re-routed the traffic away from the failed hardware and ensured the traffic to the server connected within a very quick time frame.

Within 5 hours we received report that people could gain access to the server and Daily11Surf and were surfing away without problems.

The reason why some members could gain access to the server quicker than others was due to the time taken by YOUR ISP to update the DNS records.

Again I would like to put to rest some rumors spreading that this was a DDOS attack. The reason we suffered a few hours downtime was due to faulty hardware at the DC.

David and I would like to send our apologies for this downtime.

Bruce”

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